21Dukes Casino – aims to create the best gaming experience for visitors
21Dukes Casino’s online gaming library aims to create the best gaming experience for visitors to its gaming library. No-deposit bonuses and over 2,000 games are available for this purpose. But beware: the arcade is owned by Rabbit Entertainment Limited (just like Lapalingo). Therefore, bonus rules are interpreted very strictly.
21Dukes Casino is a white label game library of Rabbit Entertainment Limited, which also operates Lapalingo’s online game library, since 2016. Lapalingo has made a lot of noise in the past. Whether it’s the dukes casino discussions or the contract with MontanaBlack .
However, this test should be about 21Dukes Casino. They operate partially independently of Lapalingo, although there are commonalities in game selection and bonus terms. In the test report, I will be evaluating the online gaming library by categories of user-friendliness, game selection, apps, bonuses, player protection, customer support, and deposits and withdrawals so that you have a good overview of the range of games offered.
21Dukes Casino – very easy conditions to participate
21Dukes Casino’s website is colored in purple and blue. On the left is a menu with various categories and filters of gambling games, as well as bonus offers from the game library. On the right is a slider with the latest promotions. Below you can see the logos of payment service providers and software manufacturers. If you click on one of the software vendor logos, you will be taken to the games provider’s games.
If you want to register, there is a yellow button in the upper right corner. First you are asked for your email address, password, currency and country. Then you have to enter your name, address, cell phone number and date of birth.
To register with 21Dukes Casino, you only need your email address and password. In the second step, you must confirm the email. Once you click on the confirmation link in the 21Dukes Casino email, you will be able to log in.
Before you can make a deposit or accept the €5 no deposit bonus, you must provide your name, address, date of birth and cell phone number. Your cell phone number must also be verified if you wish to accept the no deposit bonus.
You can test the games in demo mode at any time, if there is a test mode. Playing for real money is only possible if you have an account in the game library.
21Dukes Casino – support extends to all players
21Dukes Casino offers chat, email, and a free customer support hotline. I can’t say anything negative about Spielothek’s customer service. Of course, you can’t always contact the German-speaking staff, but questions are usually answered quickly.
In the area of player protection, there are limits on deposit, use and loss. You can set daily, weekly or monthly limits. You can also set session limits, cool-down phases, and self-exclusion in your profile.
21Dukes Casino – withdrawals are easy!
VISA, Mastercard, Sofortüberweisung, my paysafecard, Trustly, Neteller, ecoPayz, Giropay, MiFinity and Skrill are available for deposits. At least there is no deposit fee. You can deposit from 10 to 5000 euros per transaction.
It is possible to pay from 10 euros. Depending on the payment method you can use VISA, Trustly, Skrill, Neteller, ecoPayz or MiFinity. Withdrawals are limited to 2,300 euros per transaction. You may only withdraw €5,500 per week. The monthly payment limit is €22,000.
89 cents is deducted from each payout. Two payments were confirmed to me within 24 hours. Another 3 days later the funds were on my VISA card.
Sometimes you have to check yourself. Verifying your identity at Genesis Global Limited’s online casino is not too difficult. All you have to do is send a picture of your ID, proof of address and pictures of your credit card. They are usually processed within 24 hours.
21Dukes Casino: Conclusion
21Dukes Casino is a trademark of Genesis Global Limited. The gambling offerings don’t differ much from those of the operator’s other brands. In any case, you can sort the selection of games by software manufacturer. Not all of the company’s brands offer this. Otherwise, this is a solid casino. However, due to restrictions, withdrawal fees, or long withdrawal times, it has not become a top online gaming library.